1. Introduction
AZUX Group ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.
This policy applies to all information collected by AZUX Group through our website, mobile applications, email communications, and other digital or offline interactions.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Business Information: Company name, job title, industry, business address
- Financial Information: Bank account details, investment preferences, financial goals (for clients only)
- Identification Information: Government-issued ID numbers, passport information (as required by law)
- Communication Records: Records of correspondence, meeting notes, service requests
2.2 Technical Information
When you visit our website, we automatically collect:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website addresses
- Device information and screen resolution
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 Service Delivery
- Providing trading, investment, and logistics services
- Processing transactions and managing accounts
- Communicating about services and account status
- Providing customer support and technical assistance
3.2 Legal and Regulatory Compliance
- Complying with anti-money laundering (AML) requirements
- Know Your Customer (KYC) verification procedures
- Regulatory reporting and record-keeping
- Fraud prevention and security monitoring
3.3 Business Operations
- Market research and analysis
- Service improvement and development
- Marketing and promotional communications (with consent)
- Website analytics and optimization
4. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal information based on the following legal grounds:
- Contract Performance: Processing necessary for service delivery and contract fulfillment
- Legal Obligation: Compliance with financial regulations, AML, and KYC requirements
- Legitimate Interest: Business operations, fraud prevention, and service improvement
- Consent: Marketing communications and optional services (where applicable)
5. Information Sharing and Disclosure
We may share your information in the following circumstances:
5.1 Service Providers
We work with trusted third-party service providers who assist us in:
- Payment processing and banking services
- Technology infrastructure and cloud services
- Legal and professional advisory services
- Marketing and communication platforms
5.2 Regulatory and Legal Requirements
We may disclose information when required by law or regulation, including:
- Financial regulatory authorities
- Law enforcement agencies
- Tax authorities
- Court orders and legal proceedings
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
6. Data Security
We implement comprehensive security measures to protect your personal information:
- Encryption: Data encryption in transit and at rest using industry-standard protocols
- Access Controls: Strict access controls and authentication procedures
- Network Security: Firewalls, intrusion detection, and monitoring systems
- Regular Audits: Security assessments and vulnerability testing
- Employee Training: Regular privacy and security training for all staff
- Incident Response: Procedures for detecting and responding to security breaches
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide services and maintain your account
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Fulfill legitimate business purposes
Specific retention periods vary based on the type of information and applicable regulations. Financial records are typically retained for 7-10 years as required by law.
8. Your Rights
Under GDPR and other applicable privacy laws, you have the following rights:
8.1 Access and Portability
- Right to access your personal information
- Right to receive a copy of your data in a portable format
8.2 Correction and Deletion
- Right to correct inaccurate or incomplete information
- Right to request deletion of your personal information (subject to legal requirements)
8.3 Processing Restrictions
- Right to restrict or object to certain processing activities
- Right to withdraw consent for marketing communications
8.4 Exercising Your Rights
To exercise any of these rights, please contact us at privacy@azuxgroup.com. We will respond to your request within 30 days.
9. International Data Transfers
As a global company, we may transfer your personal information to countries outside the European Economic Area (EEA). When we do so, we ensure adequate protection through:
- European Commission adequacy decisions
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules
- Other approved transfer mechanisms
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes through:
- Email notification to registered users
- Prominent notice on our website
- Direct communication for significant changes
Your continued use of our services after such updates constitutes acceptance of the revised policy.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Supervisory Authority
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant supervisory authority:
Cyprus Commissioner for Personal Data Protection
Website: www.dataprotection.gov.cy
14. Definitions
For the purposes of this Privacy Policy:
- "Personal Information" means any information relating to an identified or identifiable natural person
- "Processing" means any operation performed on personal information, including collection, use, storage, and disclosure
- "Controller" means AZUX Group, which determines the purposes and means of processing personal information
- "Processor" means third parties who process personal information on behalf of AZUX Group